Call Detail Record (CDR) Analysis


CDR contains information about each call which can help improve customer experience. Before using big data solutions, telecom companies used to spend a lot of time on this. Now, telecoms can review metrics such as packet loss, call quality, and call latency in real-time and take appropriate actions

Benefits for the company

The telecom service providers can reliably detect patterns in CDR, allowing them to adjust their services as needed, resulting in a better customer experience.



Type of expertise/ AI domain

Machine Learning and Statistics, Speech Analysis

Internal data required

Call Detail Records

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