Recognizing human speech can help digitize claims handling. Since much of a customer service rep’s time is spent processing claims over the phone, speech recognition can help with transcribing and interpreting information.
For claims triage, not being able to accurately isolate claims that warrant fast settlement—or deeper investigation— can be expensive and result in some significantly over- or under-paid claims. AI-powered systems are more sophisticated and nuanced than a rules-based system, and can make increased granularity a reality.
High
Voice APIs, Speech to Text, Image Recognition – Natural Language Processing
Claims related data, Customer Interaction Data
1275 Av. des Canadiens-de-Montréal,
Montréal, QC H3B 0G4
Canada
312 Arizona Ave,
Santa Monica, CA 90401,
USA
Gate Avenue Zone D at DIFC – Sheikh Zayed Road
Dubai, United Arab Emirates
1 Al Corniche St, Burj Doha, level 21,
Doha, Qatar
© Copyright 2022. All rights reserved by Rocket Science Development
