Predictive Analytics
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The Telecom industry has to manage and maintain a large number of devices that are continuously running all the time.
Knowledge of customer preferences and needs gives a better understanding of the customer. Predictive analytics uses historical data to build forecasts. The better is the quality of the data and the longer they are historically, the better is predictability.
Benefits for the company
Predictive Analytics is the process of using computational techniques to predict future events. Telecommunication companies uses it to get valuable insights to become faster, better and make data-driven decisions
With the rapid increase in data, there is an abundance of use cases and the exigency of analyzing data is at its peak.
Feasability
High
Type of expertise/ AI domain
Machine Learning
Internal data required
Customer Usage Data
There are two types of major analytics techniques –
Real-time analytics
Predictive analytics
Real-time analytics allows customers to understand problems that impede businesses. Predictive Analytics, on the other hand, allow the customers to select the right technique to solve the problems