Preventing Customer Churn

Wireless / Integrated

The real-time data insights can help improve these operations to continuously monitor and manage any drop in service performance, model network behavior, and map future demand.

It helps understand customer preferences and identify issues like churn risk by accurately analyzing millions of network usage patterns and hundreds of data points

Benefits for the company

The telecom service providers can reliably detect patterns in consumer needs, allowing them to adjust their services as needed, resulting in a better customer experience.



Type of expertise/ AI domain

Machine Learning

Internal data required

Customer Interaction data, purchase, billing, service

Research Paper

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