Database Management

Utilities and grids are grappling with increasingly complex real-time events. Distributed energy resources and new technologies are further complicating matters. Utility Industry data are very complex in nature with large amounts of data. We, hence, need a proper data management solution to aggregate and cleanse data collected and stored from different sources. Benefits for the …

Enhancing Customer Experience

First of all, the application of multiple communication channels should be applied for this purpose. Omni channels provide the company with valuable insights for further processing. With the help of accurate analysis, the companies can effectively reveal the information about the customers’ demographics, behavior, and sentiment. As a result, they can tailor personalized recommendations, variable …

Improving operational efficiency

Energy and utility companies use smart data application and software to detect the matters, operations and functions worth of optimization. Real-time monitoring provides data concerning time, activity rate, state of some operations. The data is processed in combination with the external factors to define the average efficiency. Data science here is used for modeling of …

Real-time customer billing

Companies use a whole bunch of applications and software to manage numerous customers, billing, payment, invoicing. Customers, in their turn, have an opportunity to monitor the transaction as well. The operational management software tracks operational activity and transactions in real-time and takes immediate actions in terms of billing, payment, prepaid and postpaid services, and communication …

Preventive equipment maintenance

Preventive equipment maintenance relies on the monitoring of the current equipment condition and performance level under normal operating conditions. This monitoring is called upon to prevent equipment failure by predicting possible failure occurrence on the basis of specific metrics. Smart data solutions, sensors, and trackers are used to collect the defined metrics, process and analyze …

Smart Grid security and theft detection

To predict and prevent energy theft energy companie monitor energy flows to react immediately to some suspicious matters. With this purpose, the companies are shifting to Advanced Metering Infrastructures, which are capable of reporting on the energy use instances and remote controlling. Smart Grid security solutions are gaining extreme popularity. These solutions are behavior-based, thus …

Dynamic energy management

Dynamic energy management component usually comprises the smart energy end-use devices, smartly distributed energy sources, advanced control systems, and integrated communication architecture. Big data analytics plays a leading part here as it empowers dynamic management systems in Smart Grids. This largely contributes to the optimization of the energy flows between the providers and consumers. The …

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